1. Introduction
This User Agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and Daisy Clique (the “Company” or “we” or “us” or “our”), owner and operator of https://daisyclique.com/ (the “Website”). This Agreement governs your use of the Website, including all services, products, and information available thereon. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website. These Terms are an electronic record under the Information Technology Act, 2000, and do not require a physical or digital signature.
2. Eligibility and User Registration
To use the Website, you must be at least 18 years old and competent to enter into a contract under the Indian Contract Act, 1872. By registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password. The Company reserves the right to refuse registration or terminate accounts for any reason, including violations of these Terms.
3. Products and Services
We offer women’s clothing items such as dresses, tops, bottoms, and accessories. We strive to provide accurate product descriptions, images, and pricing, but colors and appearances may vary due to device settings. Prices are inclusive of applicable taxes (e.g., GST) unless stated otherwise. We reserve the right to modify product availability, pricing, or discontinue items without notice. In case of unavailability or pricing errors, we may cancel orders and issue refunds.
4. Payment
We accept payments via credit/debit cards, net banking, UPI, and other methods through third-party payment gateways. All transactions are secure and processed in Indian Rupees (INR). You are responsible for any additional charges, such as international transaction fees. We do not store your payment details; they are handled by compliant third-party providers under the Payment and Settlement Systems Act, 2007. Refunds, if applicable, will be processed within 7-10 business days to the original payment method.
5. Shipping and Delivery
Shipping charges are calculated at checkout based on location and order weight. We aim to deliver within [specify timeframe, e.g., 5-7 business days] in India, but delays may occur due to logistics partners or force majeure events. International shipping may incur customs duties, which are your responsibility. Track your order via the provided link. For failed deliveries due to incorrect address, additional fees may apply.
6. Returns and Refunds
Returns are accepted within [e.g., 7 days] of delivery for defective, damaged, or incorrect items, subject to our Returns Policy. Sale or discounted items may not be returnable except for manufacturing defects. To initiate a return, contact us with proof (e.g., photos). Refunds will be issued after inspection, excluding shipping costs. This complies with the Consumer Protection (E-Commerce) Rules, 2020.
7. Intellectual Property
All content on the Website, including logos, images, text, and designs, is owned by the Company or its licensors and protected under the Copyright Act, 1957, and Trademarks Act, 1999. You may not reproduce, distribute, or use any content without prior written permission. User-generated content (e.g., reviews) grants us a non-exclusive license to use it.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy. We comply with the Digital Personal Data Protection Act, 2023, and IT Act, 2000, for data collection, use, and security.
9. Limitation of Liability
The Website and services are provided “AS IS” without warranties. The Company shall not be liable for any indirect, incidental, or consequential damages arising from use of the Website, products, or services, to the extent permitted by law. Our total liability shall not exceed the order value. This includes limitations under the Consumer Protection Act, 2019.
10. Indemnity
You agree to indemnify and hold the Company harmless from any claims, losses, or damages arising from your breach of these Terms, misuse of the Website, or violation of third-party rights.
11. Termination
We may terminate or suspend your access to the Website at any time for violations of these Terms, without notice.
12. Force Majeure
The Company shall not be liable for delays or failures due to events beyond our control, such as natural disasters, strikes, or government actions.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes shall be resolved exclusively in the courts of Tamilnadu. For grievances, contact our officer at [email/phone] within 30 days, as per Consumer Protection Act, 2019.
14. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of changes.
15. Contact Information
For queries, contact us at business.daisyclique@gmail.com.